DHL Parcel Return Connect

Return Instructions

1. Packaging
Please package your return parcel as safe as possible with firm packing material. The outer packaging has to be stable. The heavier or larger the consignment is, the stronger the sealing material has to be. It is OK to reuse the original packaging if you haven’t disposed of it.

2. Labeling
Please stick the address label on the parcel, so that it is legible. Please don’t put the address label on the edge of the parcel. Please stick return label over the original label, so that barcodes of original label are not visible anymore.

3. How to send it back?

  • If your parcel is lighter than 20kgs, you can drop it off in your nearest post office where it will be scanned
  • If your parcel is heavier than 20kgs, you can drop it off in your local Delivery Services Unit where it will be scanned

4. Inbox-receipt
Please prepare your inbox-receipt. It will be signed either by the Post office manager or by the An Post postal operative. The receipt is a proof of handover for you.

5. Need help?
Call An Post Customer Services 01-7057600

Inbox-receipt